local delivery & shipping
For any shipping and order enquiries, please contact us.
Local delivery in Ottawa/Gatineau within a 35km radius is $5 CDN.
FREE local delivery is available within a 2km radius of Old Ottawa East.
FREE local delivery on orders $35+.
FREE local delivery for donors.
Orders are delivered on the Sunday following your order or sooner.
Canada-wide shipping is available for a flat fee of $13 CDN and is free on orders $75+.
U.S. shipping is available for a flat fee of $20 CDN and free on orders $100+. Customers are responsible for any customs or duty charges.
Orders are shipped 1-2 business days following your order.
To save on shipping and delivery fees, you can combine orders until you reach the minimum amount for free delivery or shipping. Use the discount code HOLD at checkout to remove the shipping/delivery charge and I will hold onto your orders until you reach the minimum order threshold for free delivery/shipping based on your location.
Order confirmation & shipping
You will receive an order confirmation email once your order has been placed. For local deliveries, you will receive an email once your order has been delivered. For all other orders, you will receive an email with a tracking number once your order has been shipped.
Our mailers are compostable: the ideal end-of-life for these mailers is home composting. All other packaging is paper. Please reuse your packaging where possible, and dispose of it correctly.