local delivery & shipping

For any shipping and order enquiries, please contact us.

Local delivery (Ottawa/Gatineau)

FREE local delivery is available within a 2 km radius of Old Ottawa East.

FREE local delivery on orders $35+ within 35 km radius.

FREE local delivery for donors.

$5 delivery within 30 km radius

$8 delivery within 45 km radius

Orders are delivered 1-3 days following your order. 

Shipping

Canada and U.S. shipping is available for a flat fee of $13 CDN and is free on orders $70+. 

U.S. customers are responsible for any customs or duty charges.

Orders are shipped 1-2 business days following your order.

Combining orders

To save on shipping and delivery fees, you can combine orders from weekly drops. Use the discount code HOLD at checkout to remove the shipping/delivery charge and I will hold onto your items. Please email me when you would like your order shipped. I will contact you if you have reached the minimum threshold for free delivery/shipping based on your location to check if you would like your order shipped.

Order confirmation & shipping

You will receive an order confirmation email once your order has been placed. For local deliveries, you will receive an email once your order has been delivered. For all other orders, you will receive an email with a tracking number once your order has been shipped.

Packaging

Our mailers are compostable: the ideal end-of-life for these mailers is home composting. All other packaging is paper. Please reuse your packaging where possible, and dispose of it correctly.